Pyramisa Island Hotel Aswan

Welcoming and friendly staff. Comfortable room with everything you need.

The hotel in general is good, I spent a nice time there. Positive comments : 1- The resort is nice and the room view is beautiful looking to the Nile. 2- I want to thank Mr.Essam HK , he is doing a very good job , very much appreciated his efforts. 3- The room was clean although it has some maintenance issues 4- the setting area of the pergola is amazing with very beautiful view to the Nile however i suggest to extend house music there and some optional extra charge drinks to be provided upon guest request. Negative comments : The hotel is very very quite , no activities at all , nothing to do after 17:00 hours. Reception : For me it's very disappointed to write a negative review on reception but I believe that reception is the heart of any hotel. * One the Arrival, no one from bell captain is available, you have to carry your bag to reception by yourself. * No welcome drink has been provided. * No information has given upon check in unless you will ask by yourself , however they made fast check in. * No guest contact at all during my 4 Nights stay , there is no courtesy calls. * Reception team called me in my last night asking for a copy from my ID. * No one from bell captain is available during my check out , you have to carry your bag from the room to the reception by yourself. Restaurant & kitchen : The restaurant is nice & clean and the food variety is good in the breakfast however the taste of some items is not good. The restaurant staff are nice too however the restaurant manager is always looking at his watch when the guest moving to the buffet and his face expression is we want to close however the time not exceeded 10:00 AM. Recreation : I went only one time to the swimming pool and guy there has ignored me while he offered towels for a nother couple , I don't know the reason but I left directly. In general I liked my stay there but my points for improving not for complaining Thank you

Awesome location. Beautiful grounds. The hotel has been renovated since our stay last year and it was a nice surprise for us. However, they used cheap materials for renovation and I'm afraid the hotel will soon fall into disrepair again. The standard of newly refurbished rooms is closer to a 3 rather than a 5 star hotel. The place has huge potential, but some of it is lost due to bad management. We highly appreciated an early check-in around 10 a.m.

The hotel is very nice with beautiful views of the Nile. I stayed in the newly renovated rooms which were very nice. They put so much amenities in the room, that was very much appreciated. The staff were friendly and helpful. The breakfast buffet was lovely as well.

The location of the hotel on the Nile Island is very good. There is also a free hotel shuttle boat 24 h a day. The staff is very friendly and helpful. There are also some pools and a nice garden. However, we were there for too short a time to be able to use them. We did not use the Restaurant during the day, just for breakfast. Breakfast has a wide variety of different things. If we come back to Aswan, will we stay again there.