Pyramisa Island Hotel Aswan

The hotel in general is good, I spent a nice time there. Positive comments : 1- The resort is nice and the room view is beautiful looking to the Nile. 2- I want to thank Mr.Essam HK , he is doing a very good job , very much appreciated his efforts. 3- The room was clean although it has some maintenance issues 4- the setting area of the pergola is amazing with very beautiful view to the Nile however i suggest to extend house music there and some optional extra charge drinks to be provided upon guest request. Negative comments : The hotel is very very quite , no activities at all , nothing to do after 17:00 hours. Reception : For me it's very disappointed to write a negative review on reception but I believe that reception is the heart of any hotel. * One the Arrival, no one from bell captain is available, you have to carry your bag to reception by yourself. * No welcome drink has been provided. * No information has given upon check in unless you will ask by yourself , however they made fast check in. * No guest contact at all during my 4 Nights stay , there is no courtesy calls. * Reception team called me in my last night asking for a copy from my ID. * No one from bell captain is available during my check out , you have to carry your bag from the room to the reception by yourself. Restaurant & kitchen : The restaurant is nice & clean and the food variety is good in the breakfast however the taste of some items is not good. The restaurant staff are nice too however the restaurant manager is always looking at his watch when the guest moving to the buffet and his face expression is we want to close however the time not exceeded 10:00 AM. Recreation : I went only one time to the swimming pool and guy there has ignored me while he offered towels for a nother couple , I don't know the reason but I left directly. In general I liked my stay there but my points for improving not for complaining Thank you

The hotel is very nice and the staff is very friendly and helpful also a very clean place no complains about that and the breakfast it is really good and the locations of it make it unique because it gives you a really beautiful view of the Nile river

The location is both a positive and a negative. The hotel is the only building on a small island in the Nile. This can be appealing. The grounds are quiet and peaceful especially early morning with many places to sit by the river. But it’s on an island so add 20-30 minutes each way to any journey! Staff friendly and helpful. Less so some of the people in the shops.

The island overall was beautiful and the view from the hotel room was sensational

The location is incredible. You're on an island - accessible only by ferry - that sits in the middle of the Nile. Our room had a balcony that opened up to the sounds of the river (birds, cattle, boats), with the warm sun, and fresh breeze. A truly magical and special place to experience the beauty of the Nile. The true treasure of this hotel is found in the first floor jewelry shop. Mr. Jacob, the jeweler, is a gem. We spent our afternoons enjoying coffee/tea in his company - experiencing the gracious and kind hospitality of a local Egyptian. All the staff at this hotel truly go above and beyond to ensure your stay is comfortable.